Restaurants & Bars
A diverse culinary experience, from stylish bars to restaurants, catering to groups, guests, and special occasions.
Privacy Policy
1. Controller
SCS Projektentwicklungs GmbH & Co OG
Parkallee 2
2334 Vösendorf
Austria
2. Contact
Phone: +43 1 699 00 3110
Email: office@eventhotel-pyramide.com
3. Data Protection Contact
For questions regarding data protection or to exercise your rights, you can contact us at the following email address:
Email: office@eventhotel-pyramide.com
4. General Information on Processing Personal Data
We process personal data exclusively within the framework of legal provisions, particularly the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
We process personal data specifically when you visit our website, contact us, make an inquiry, complete a booking, or consent to the processing of certain data – for example, for analysis or marketing purposes.
5. Legal Basis for Processing
We process personal data based on the following legal grounds:
– Art. 6 para. 1 lit. b GDPR for carrying out pre-contractual measures and fulfilling a contract, especially for inquiries and bookings.
– Art. 6 para. 1 lit. c GDPR for fulfilling legal obligations.
– Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the secure, economical, and user-friendly operation of our website.
– Art. 6 para. 1 lit. a GDPR, when you give us consent, for example, for analysis, marketing, or optional cookie functions.
6. Bookings via SiteMinder
If you make a booking through our website, you will be connected to the booking system of our partner, SiteMinder. In this context, the personal data required for the booking will be processed, specifically master data, contact data, booking data, and, if applicable, payment data.
The processing is carried out for the purpose of implementing pre-contractual measures and fulfilling the contract in accordance with Art. 6 para. 1 lit. b GDPR.
SiteMinder states that it operates in compliance with GDPR and PCI-DSS. Further information is provided by SiteMinder in its data protection and security information.
7. What Data We Process
Depending on your use of our website, we process the following data in particular:
– Master data, such as name and salutation
– Contact data, such as email address, phone number, and postal address
– Booking data, such as arrival and departure dates, room category, stay details, and special requests
– Payment information, to the extent required during the booking process
– Communication data for contact inquiries
– Technical data, such as IP address, browser type, device data, timestamp, and usage data
– Cookie and tracking data, provided you have given your consent
8. Purposes of Data Processing
We process personal data for the following purposes:
– Providing and operating the website
– Processing contact inquiries
– Carrying out bookings and reservations
– Guest communication before, during, and after a stay
– Improving our web offering and statistical analysis
– Fulfilling legal obligations
– Direct marketing, provided you have consented or it is legally permissible
9. Google Analytics
If you have given your consent, we use Google Analytics 4, a web analytics service provided by Google. Google Analytics can help us statistically evaluate the use of our website and improve our offerings.
According to Google, Google Analytics 4 typically uses first-party cookies to distinguish between users and sessions. Processing only occurs based on your consent in accordance with Art. 6 para. 1 lit. a GDPR.
We would like to point out that data may be transmitted to Google when using Google Analytics. Further information can be found in Google's data protection notices and cookie information.
10. Cookies and Cookie Consent
Our website uses cookies and similar technologies. Some of these are technically necessary for the website and booking functions to work correctly. Other cookies are used for statistical, functional, or marketing purposes and are only set if you have given your consent.
Depending on the consent tool used, you can adjust or withdraw your cookie settings at any time.
11. Categories of Cookies Used
Specifically, we may use the following categories of cookies:
– Technically necessary cookies
– Functional cookies
– Statistics and analysis cookies
– Marketing and third-party cookies
The services we use may include SiteMinder for processing bookings and Google Analytics for statistical analysis. Additionally, depending on how they are integrated into the website, we may use content and services from third-party providers like video or social media platforms.
12. Recipients of Personal Data
Personal data is only transferred to third parties when necessary for the stated purposes or when there is a legal basis for such transfer. Recipients may include, in particular:
– IT and hosting service providers
– SiteMinder as the provider of the booking system
– Analysis and marketing service providers, if you have given your consent
– Payment service providers for booking or payment processes
– Authorities and public bodies when legally required
13. Storage Period
We store personal data only for as long as it is necessary for the respective purposes or as required by legal retention obligations.
The specific storage period depends, in particular, on:
– The type and scope of data processed
– The purpose of processing
– Legal retention periods
– Legitimate documentation and proof requirements
14. Your Rights
Specifically, you have the following rights under legal requirements:
– Right to information
– Right to rectification
– Right to erasure
– Right to restriction of processing
– Right to data portability
– Right to object to certain processing activities
– Right to withdraw consent with future effect
15. Right to Lodge a Complaint
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the competent supervisory authority.
The competent authority in Austria is:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Austria
Website: https://www.dsb.gv.at
16. Data Protection for Minors
Our website is not intended for individuals under 18 years of age. We kindly ask that persons under 18 do not submit any personal data to us through this website.
17. External Links
Our website may contain links to external websites. We do not take responsibility for the content or data protection practices of external providers. Please check the privacy policies directly on those respective websites.
18. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy as needed, especially in response to legal, technical, or organizational changes. The version published on this website at any given time will always apply.
